Privacy Policy

Last updated: 02.10.2025

1. Who We Are

PetCaseReview.org (“we”, “our”, “us”) is an informational platform providing preliminary reviews of animal medical histories to help pet owners better understand whether their pet’s case appears to follow standard practices.

Important Notice:

We do not provide legal advice.

We do not provide veterinary medical advice for treatment.

Our services are educational and informational only.

If you have immediate concerns about your animal’s health, please contact your local licensed veterinarian. If you have legal concerns, please consult a qualified lawyer.

2. Information We Collect

We may collect the following types of information:

Personal Information: name, email address, contact details.

Pet Information: medical history records, test results, treatment notes provided voluntarily by you.

Technical Data: IP address, browser type, device information, cookies and analytics data (for site functionality and improvement).

We do not knowingly collect data from children under 16 years old.

3. How We Use Your Information

We process your data for the following purposes:

To review and provide an informational summary of your pet’s medical history.

To communicate with you about your submission or inquiry.

To maintain, improve, and secure our website and services.

To comply with applicable laws and regulatory requirements.

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing (Global Compliance)

We comply with applicable privacy and data protection laws in the jurisdictions where our users are located, including:

European Economic Area (EEA) & United Kingdom: processing is based on consent, contractual necessity, legal obligations, or legitimate interests (in line with GDPR and UK GDPR).

Canada: processing is based on consent and as otherwise permitted under PIPEDA.

Australia: processing is carried out in line with the Australian Privacy Act 1988 (Cth).

United States: while there is no single federal privacy law, we comply with applicable state-level requirements such as the California Consumer Privacy Act (CCPA/CPRA) and similar state privacy laws. This includes providing rights to access, deletion, and opt-out of certain data processing activities where legally required.

5. Data Sharing and International Transfers

We may store and process your information in the United States and other countries where we or our service providers operate.

When transferring data from the EEA, UK, Canada, or Australia to the United States or other jurisdictions, we implement appropriate safeguards (such as Standard Contractual Clauses or equivalent measures) to protect your information.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above, or as required by law. You may request deletion of your data at any time (see Section 8).

7. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access your personal data.

Request correction or deletion.

Object to processing or request restriction.

Data portability (where applicable).

Withdraw consent at any time.

For residents of California and other U.S. states with privacy laws: rights to know what data we collect, request deletion, and opt out of certain data uses.

To exercise these rights, please contact us at: contact@petcasereview.org

If you are in the EU/UK, you also have the right to lodge a complaint with your local Data Protection Authority.

9. Third-Party Services

We may use third-party services for hosting, analytics, and communication. These providers process your data only on our behalf and under strict confidentiality obligations.

10. Cookies

We use cookies and similar technologies to improve user experience and website functionality.

You may disable cookies in your browser settings, but some features may not work properly.

11. Disclaimers

Our reviews are informational only. They are not substitutes for professional veterinary care.

No doctor–patient or attorney–client relationship is created through the use of our services.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: contact@petcasereview.org

Website: https://petcasereview.org

Company Name

Stremar Ltd.

Company Number

11945343

Registered Office Address (updated virtual office)

Bartle House, Oxford Court, Manchester, M2 3WQ

Effective Date of Privacy Policy

31.08.2025

Jurisdiction

Registered in England & Wales
Governing Law: Laws of England and Wales
Exclusive Jurisdiction: Courts of England and Wales

Payment Processor

Stripe (secure payment, card details not stored)

Contact & Call to Action

Ready to get clarity on your pet’s medical care? Upload your documents or reach out to us via the details below.